DCX Portal

Paper process in. Live service out.

Websites, intranets, service portals and mobile apps on one platform. Paper forms become digital forms with logic and validation, and a no-code workflow engine handles routing, approvals and SLA escalation.

Every service, digital from the very first click.

AI-enabled

  • Turn a scanned paper form into a working digital form
  • Read and pre-check uploaded documents in Arabic and English
  • Summarise and route incoming requests automatically
  • A conversational assistant that helps applicants complete services

Everything in DCX Portal

  • Websites: Public sites with shared content and bilingual publishing.
  • Intranets: One home for your people, news and internal services.
  • Portals & Apps: Self-service portals wired to your workflows.
  • Mobile: The same services, in your customers’ pockets.
  • Form Builder: Drag, drop, publish. Conditional logic and Emirates ID validation.
  • Workflow Engine: Conditional routing, approvals and a full audit trail.

How it works

  1. Build: Digitise hard-copy forms with the drag-and-drop builder.
  2. Automate: Wire each form to a no-code workflow with approvals and SLAs.
  3. Engage: Publish to web, intranet and mobile from one environment.
  4. Deliver: Track every service live and keep improving it.

Deployment

DCX Portal is configured and extended for each client, and deployed where your data needs to live.

  • On-premises: On your servers, air-gap ready.
  • Your private cloud: Deployed in your own cloud tenancy, under your control.